Health Care and Insurance Australia has been conducted in all odd-numbered years since 1987. This comprehensive study offers unique insights into the key health and health insurance matters and helps understand what Australians really think about public and private health care in our country. In 2019, almost 20,000 Australian health decision makers completed our study, which was conducted both via telephone and online.
“The Bible” as it is known in the health sector is an indispensable tool, informing strategic direction and decision making for healthcare and insurance managers, marketers and government health managers at all levels for more than 32 years.
Content is driven by stakeholder requests in a consultative process that precedes each survey. Approximately 25% of survey content changes each ‘wave’ and is made up of new questions, or re-introduction of past questions. Some of the key new research issues in 2019 include:
Health Care and Insurance Australia is conducted both by telephone interviewing and online survey sampling. Approximately one third of questions are only asked via telephone, one third were asked only online, and one third are asked both via telephone and online. We report the telephone results in this report where available, which are directly comparable with results of previous surveys since tracking commenced in 1987. Online results are also presented, which primarily includes new questions introduced since 2015.
We are one of the largest and best known research companies in Australia and the third largest in the world with an unrivalled portfolio of research expertise.
Daniel has been a lead researcher with Health Care and Insurance Australia since 2009 and co-director since 2011. With more than 20 years experience in market and social research, Daniel has investigated many aspects of the Australian health system for industry bodies, health funds, and both state and federal health departments.
Lisa has been a co-director on the Health Care and Insurance Australia since 2021 and brings 15+ years of experience in market and social research. She is passionate about empowering organisations to make evidence-based decisions towards improving the lives of Australians.
Please contact a member of the team for further information.
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