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    Health Care and Insurance Australia
    Understanding what really matters to Australian health consumers

    In 2019 almost 20,000 Australians shared their opinions with us about their health and health care, and we have analysed and interpreted their responses on hundreds of issues. In an industry where nothing stands still, quality market intelligence is essential and Australian health care is no exception. Community perception of the overall quality of health care in Australia continues to remain at its highest levels, household budgets are constrained, and respondents’ ambivalence in the need to be treated in a private hospital has a widespread impact on the future of the private health insurance industry. Health Care and Insurance Australia understands what really matters, and what this means to the industry at large.

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    Marketing Intelligence to Inform your Strategic Direction
    Uncover consumer insight into public and private health care

    If your strategic planning demands knowledge of Australian health consumers' opinions and behaviour on key health care and health insurance issues, and experiences in our public and private hospitals, this comprehensive survey-based report provides an invaluable source of user-friendly information at a fraction of the cost of a self-commissioned survey.

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    Health Research Specialists
    Understanding Australian health and health care for more than 32 years

Latest Ipsos Issues Monitor

The latest Ipsos Issues Monitor shows that health care remains a key focus in the minds of Australians. Health care has remained one of the top issues since this report began in 2010.

Ipsos Global Advisor: Global views on health care

This Global Advisor study looks at what the world thinks of health care within their country, and how Australia’s view on health care compares on a global scale.

Ipsos Life in Australia

The Life in Australia report highlights what metropolitan and regional Australians believe are most important when considering what makes somewhere a good place to live, and how high quality health services rate.


We are one of the largest and best known research companies in Australia and the third largest in the world with an unrivalled portfolio of research expertise.


Daniel Pole


Daniel has been a lead researcher with Health Care and Insurance Australia since 2009 and co-director since 2011. With more than 20 years experience in market and social research, Daniel has investigated many aspects of the Australian health system for industry bodies, health funds, and both state and federal health departments.


Lisa Cooper

Research Director

Lisa has been a co-director on the Health Care and Insurance Australia since 2021 and brings 15+ years of experience in market and social research. She is passionate about empowering organisations to make evidence-based decisions towards improving the lives of Australians.


Please contact a member of the team for further information.

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